ABB’s turbocharger division, Accelleron, haslaunched Turbo AuxiliaryCare, a service agreement for auxiliary engine turbochargers that streamlines maintenance procedures and reduces unexpected costs
Turbo AuxiliaryCare is an auxiliary engine turbocharger maintenance service agreement aimed at shipowners and operators that can come at a fixed price.
Accelleron said the ’event-based maintenance service’ is inclusive of all spare parts, labour, and transport and aimed at minimising administrative burden. The company said it hopes to give customers financial predictability, enabling them to plan for future servicing without unexpected costs.
Turbo AuxiliaryCare service agreement can also be flexible with respect to the equipment it covers and can be adapted to provide continual coverage when a customer’s fleet of vessels changes.
Customers will gain exclusive access to Accelleron’s pool of exchange turbocharger units, which are delivered to a vessel prior to a required maintenance taking place, allowing crew to swap units that need to be serviced as and when required, even while sailing or bunkering.
Exchange units in need of servicing are then sent to the Accelleron service hub for overhaul and storage until their next use, to keep engine downtime due to turbocharger service to a minimum, while, at the same time, allowing customers to avoid costs of investment in exchange units they would have taken on without the service.
To lower the administrative burden, Turbo AuxiliaryCare customers will have a single point of contact at Accelleron who coordinate all maintenance activities, with only one purchase order and invoice issued for each servicing event, thus simplifying the procurement process by removing multiple purchase orders, contracts and invoices.
Accelleron’s Head of Global Service Product Management, Thorsten Bosse said, “Making it easy and reliable for our customers to do business with us is our number one priority at Accelleron. With Turbo AuxiliaryCare we make financial planning simple by offering a fixed-price service and we ensure there are no surprises or budget overruns.”
“By making use of a pool of turbocharger exchange units tailored to our customer’s needs, we provide those exchange units right on board the vessel when they are needed. The swapping can be done by the crew, it’s easy and fast. Alternatively, based on our customer’s preference, we will send our service engineers on board to do the exchange. In any case, Turbo AuxiliaryCare helps to keep engine downtime to an absolute minimum with easy turbocharger service planning and full financial control for the customer.”
Riviera Maritime Media has a comprehensive conference programme for the remainder of 2022 and will provide free technical and operational webinars in 2023.
