DP World has signed a long-term agreement with Kenya’s Electronic Citizen Solutions (eCitizen) to deploy its advanced digital customs platform, CARGOES Customs, across the government’s flagship services portal. This partnership is poised to establish a next-generation customs clearance channel, significantly modernizing Kenya’s trade ecosystem.
The recently signed agreement in Nairobi will offer importers, exporters, and authorized customs agents one of the most sophisticated systems globally for managing customs declarations. The new solution will provide a reliable, advanced alternative to the country’s current legacy customs system operated by the Kenya Revenue Authority (KRA).
The eCitizen platform already plays a central role in Kenya’s trade operations, including serving as the payment gateway for Kenya Ports Authority (KPA) services. By integrating CARGOES Customs, DP World is extending digital efficiency into the core of the nation’s customs processes.
Mahmood AlBastaki, COO of Digital Trade Solutions at DP World, stated that the partnership marks a major step forward in making trade in Kenya faster and more secure for all stakeholders. He added that DP World’s industry-leading technology is driving value for the global supply chain, with CARGOES at the forefront of digital trade facilitation.
The new solution is designed to strongly support the Kenya Revenue Authority’s (KRA) Customs Department. It will provide access to DP World’s AI-enabled risk management system, alongside essential tools to enhance inspection processes, boost revenue collection, improve compliance monitoring, and increase overall operational efficiency.
Evid Sibi, Director of ECS, emphasized the commitment to simplifying complex systems into transparent, practical solutions. He stated that the partnership will deliver a next-generation digital customs platform that accelerates Kenya’s digital transformation, empowering KRA Customs, traders, and government agencies with a solution that drives efficiency and unlocks new opportunities for growth.
This rollout in Kenya highlights DP World’s global strategy to support governments and businesses with digital platforms that simplify trade, improve compliance, and strengthen connectivity across supply chains.
