Recently, good news came from the Huainan City Comprehensive Transportation Service Window – it has efficiently completed the ownership deregistration registration for 80 dismantled ships. With proactive government services, the window has cleared a key hurdle for the “green retirement” of old vessels, not only strongly boosting the implementation of national green shipping development policies but also earning unanimous recognition from water transport enterprises in its jurisdiction.
“In the past, deregistration required multiple trips, but this time the staff coordinated in advance, and the materials were prepared in one go!” remarked a staff member from a Huainan water transport company when discussing this processing experience. In response to the characteristics of concentrated demand and high timeliness requirements for deregistration services after ship dismantling, the window proactively abandoned the “passive waiting” model and immediately opened a special “green channel.” Through “one-on-one” upfront services, staff visited enterprises to explain policies, clarify procedures, and provide a list of required materials, fundamentally solving the pain points of “multiple trips and repeated visits” for enterprises, achieving “zero distance” in service connection and “zero delay” in application acceptance.
Behind the efficiency improvement lies innovative breakthroughs in the approval model. Responding to the reform requirements for “efficiently handling a matter,” the window discarded the traditional step-by-step sequential approval process and innovatively launched a “simultaneous acceptance, parallel approval” mechanism. This optimized and integrated steps like document review and information verification, advancing them simultaneously, significantly reducing internal processing time and enabling deregistration to achieve “immediate acceptance, rapid review, and time-limited completion.” Statistics show that the overall approval efficiency has increased by 80% after the reform, responding to the urgent needs of enterprises with tangible “acceleration.”
Government services must be both “fast” and “warm.” Previously, facing an urgent situation with a batch of ship deregistration applications requiring concentrated processing, window staff proactively extended working hours, gave up breaks, and adhered to the principle of “accept and complete on the same day,” ensuring enterprises did not need a second trip. “They worked overtime to help us meet the deadline, that’s so considerate!” The praise from enterprise personnel is a vivid reflection of the window’s practice of the philosophy “wherever there is an enterprise need, service extends there,” also filling the transportation government services with “warmth.”
While pursuing efficiency, the window consistently maintains strict quality standards. For the completed ship deregistration files, staff meticulously organize, check, and archive each one, ensuring every file is “complete with materials, accurate in information, and proper in procedures.” This rigorous measure not only draws a successful conclusion to the ship’s whole life cycle management but also provides reliable data support for subsequent industry statistics, data verification, and safety supervision by the competent authorities, achieving a closed-loop operation between business processing and industry management.
“In the next step, we will institutionalize these effective practices like the ‘green channel’ and ‘parallel approval’ to make convenient services routine.” The head of the Huainan City Comprehensive Transportation Service Window stated that they will continue to optimize the business environment and enhance service efficiency, using a more pragmatic approach to support the 2025 goal for the scrapping and renewal of old operational ships, and assist Huainan’s shipping industry in steadily advancing on the path of green, safe, and high-quality development. (Liu Fukui)
