Passengers traveling on BETICO 2 in New Caledonia now have access to a new onboard entertainment service developed with French technology firm Moment. The platform is designed to improve comfort and satisfaction by offering movies, games and services directly on personal
SUDILES – BETICO, the main passenger ferry operator in New Caledonia, has partnered with Paris-based Moment to launch a new digital entertainment platform onboard its vessel BETICO 2. The service went live this month and is available to all passengers traveling between Nouméa, the Isle of Pines and the Loyalty Islands.
The ferry, which carries up to 355 passengers per trip and serves around 85,000 people each year, has been a key transport link for residents and tourists for more than 15 years. The company said the digital upgrade is part of its ongoing effort to improve the overall travel experience.
The platform can be accessed from personal devices through the ship’s Wi-Fi network and is designed to work even without an internet connection. It features a fully branded interface aligned with SUDILES – BETICO’s identity and includes about 100 movies, television series, podcasts and games available in French and English.
Photo by SUDILES – BETICO.
Beyond entertainment, passengers can also use the service to access ferry news, onboard menus, shopping options and special offers. Features such as ratings, surveys and advertising space are included to support both feedback and commercial opportunities.
“Passenger comfort and satisfaction are at the heart of everything we do,” said Edouard Castaing, Managing Director at SUDILES – BETICO. “We wanted a solution that could offer a modern, engaging digital experience regardless of connectivity conditions. Moment’s platform perfectly meets this need, delivering high-quality content and features that bring real value to the journey.”
Tanguy Morel, CEO and co-founder at Moment, said the project reflects how digital services are reshaping passenger expectations. “We are proud that SUDILES – BETICO has chosen Moment to enhance the passenger experience on its ferry,” he said. “This collaboration demonstrates how maritime operators can offer high-quality entertainment and services without relying solely on constant connectivity.”
Moment is a French technology company that provides onboard digital services for transport and hospitality operators. Its solutions are deployed across aviation, rail and maritime sectors and currently reach 130 million passengers a year worldwide. The firm already works with operators including Brittany Ferries and Malaysia Airlines.For SUDILES – BETICO, the new entertainment service is intended to bring the kind of digital experience usually associated with airlines to ferry travel in the South Pacific, while strengthening its role as a vital link for New Caledonia’s economy and tourism.
